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Contact us either by email or by call
We are available monday to friday

Monday-Friday: 08am-9pm

+(237) 687 091 407

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business@francisngannou.com

Frequently Asked Questions

At "Je Tape Les Gens Pour Vivre," we are committed to delivering products of the highest quality. We take immense pride in our craftsmanship and attention to detail, ensuring that each item reflects our dedication to excellence. From the selection of premium materials to the meticulous manufacturing process, we prioritize quality at every step.

Our products undergo rigorous quality control measures to meet and exceed industry standards. We collaborate with skilled artisans and manufacturers who share our commitment to delivering exceptional craftsmanship. Whether it's our clothing, accessories, or merchandise, we strive to provide our customers with durable, comfortable, and stylish products that stand the test of time.

We believe that quality is not just about the physical attributes of our products but also extends to the overall experience. From the moment you receive your purchase to the long-lasting satisfaction it brings, we aim to create an exceptional experience that reflects our dedication to excellence.

With "Je Tape Les Gens Pour Vivre," you can trust that every product embodies our unwavering commitment to quality, allowing you to showcase your style and support the brand with confidence.

we proudly offer worldwide delivery for all our products at "Je Tape Les Gens Pour Vivre." We understand that our brand has a global following, and we strive to ensure that everyone can enjoy our products, regardless of their location.

Whether you're in Europe, North America, Asia, Australia, or any other part of the world, we will make sure your order reaches you. We have established reliable partnerships with trusted shipping providers to ensure efficient and secure delivery to international destinations.

During the checkout process on our website, you can select your country and see the available shipping options and associated costs. We aim to provide you with various delivery methods to suit your preferences, including standard and expedited shipping options.

Yes, "Je Tape Les Gens Pour Vivre" maintains physical offices to support our operations and provide excellent customer service. We believe in establishing a strong presence to better serve our valued customers and connect with our community.

While our brand primarily operates online, we understand the importance of having physical spaces where customers can engage with our products and experience the essence of our brand. Our physical offices serve as hubs for various activities, including order fulfillment, customer support, and administrative functions.

Please note that our physical offices may be located in specific regions or countries, depending on our operational needs. However, we strive to ensure that our online presence and customer support channels are accessible to customers worldwide, regardless of their location.

At "Je Tape Les Gens Pour Vivre," we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with an order you have received, we offer a hassle-free return and refund policy.

We understand that personal preferences can vary, and sometimes a product may not meet your expectations. In such cases, we encourage you to reach out to our customer support team within a specified timeframe from the date of delivery. They will guide you through the return process and provide you with the necessary instructions.

To be eligible for a refund, please ensure that the returned item is in its original condition, unused, and with all accompanying tags and packaging intact. Our team will carefully inspect the returned item to verify its condition before processing the refund.

At "Je Tape Les Gens Pour Vivre," we prioritize efficient and reliable delivery to ensure your orders reach you in a timely manner. We work with trusted shipping partners to handle the delivery process with utmost care and professionalism.

Once you place an order on our website, our dedicated team promptly processes and prepares it for shipping. We strive to dispatch orders as quickly as possible, typically within a specified timeframe mentioned during the checkout process.

The actual delivery process may vary depending on your location and the shipping method you choose. We offer various shipping options, including standard and expedited delivery, allowing you to select the one that best suits your needs.
Free Shipping

Free Shipping for orders over $200

Money Guarantee

Within 30 days for an exchange.

Online Support

24 hours a day, 7 days a week

Flexible Payment

Pay with Multiple Credit Cards